Refund policy

Return and Refund Policy for Second- Hand Iphone Units

  1. NO REFUND POLICY
  • All sales of second-hand iPhone units are final. We do not offer refunds under any circumstances.
  • By purchasing a second-hand iPhone units, you agree to this No Refund Policy.

      2. RETURN POLICY

  • Eligibility for Return: Returns are only accepted if the iPhone unit is found to be significantly different from the product description or has major functional defects not disclosed at the time of sale.
  • Time Frame: Any eligible return must be requested within 10 days of receiving the product.
  • Condition of Return: The iPhone must be returned in the same condition as it was sold, including all accessories, packaging, and documentation. The unit must not show any signs of physical damage, unauthorized repairs, or tampering of warranty sticker.

      3. RETURN PROCESS

  • Inspection: Upon receiving the return request, our team will review the case and determine if the unit is eligible for return. ( Must have intact warranty sticker, same IOS upon purchasing, UNIT should NOT turned off or stuck at Apple logo)
  • Approval: If approved, the buyer will be responsible for shipping the item back to us. The shipping cost is non-refundable and must be covered by the buyer.
  • Evaluation: Once the returned iPhone is received, our Admins will inspect it to confirm if it meets the return condition,
  • Resolution: If the unit is verified to have the undisclosed issues, the buyer will be offered a replacement unit of the same model and condition. If a replacement is not available, store credit may be issued instead.